Orders are normally processed within 24 hours or on the next working day after receipt of your order. Order processing may take up to 7 working days (21 days if outside the UK) to arrive. You will receive an order confirmation email shortly after your payment has been processed.
Your payment card will be authorised and charged when your order is received at James Walter Gardner. Any delays in this process may result in a delay in delivery and we will contact you as necessary if this occurs.
All credit or debit card submissions are to be made through our card processor PayPal Europe Ltd, via our web site. PayPal are authorised and regulated by the Financial Services Authority in the UK. James Walter Gardner does not see your credit/debit card details at any time. Pay Pal have one of the most advanced online security credit card payment systems available today and currently have over 90 million customers worldwide.